Regional Manager - Internal Control and Quality - MFB - Baroda - Pancham Highstreet - JM
Eofh Open Baroda Full-time Manager Audit & Controls
At a glance
Manager-level Audit & Controls role at Eofh. Baroda · full-time.
Pay not stated Audit & Controls salary
RoleAudit & Controls
SeniorityManager
LocationBaroda
EmploymentFull-time
PostedOct 23, 2023
Role brief
financeroles summary, based on the employer's posting.
What you'll do
- Inspect assigned microfinance branches on a planned schedule to see whether staff follow required processes
- Gather customer and field insights through regional quality executives, then use reports to propose business corrections
- Close quality findings within the required timeframe, respond to deliberate lapses and check branch statutory and administrative compliance
- Run regional quality reviews, identify root causes and payment promises, and help business teams pursue overdue accounts
- Work with corporate teams on reports, turnaround times, grievances and projects, while overseeing credit for micro-enterprise loans
What you bring
- You hold a Chartered Accountant qualification
- You have an MBA focused on finance
Who this fits
This manager role suits you if you can oversee branch quality through a regional team and support business teams on corrective action. The scope also includes credit management for micro-enterprise loans.
From the employer
11035
- Responsible for checking process adherence in our microfinance branches by conducting structured and periodic investigation of respective allocated region
- Gathering field intelligence and customer insight from a team of quality assurance executives (3-4 for the region).
- Act as quality custodian across branches as allocated your respective region, by deep diving various reports, analytics and suggest corrective action to the business team
- Ensure 100% quality compliance against the observations highlighted by quality team in a timebound manner.
- Take disciplinary action against deviant behavior or deliberate attempt of process lapses.
- Checking and ensuring branch level compliances from administrative and statutory point of view.
- Anchor monthly quality review at regional level. This would involve summing up the root cause and promise to pay analysis. Also guide the business team to take proper overdue follow up.
- Coordinate with corporate office to support the business function on issues related to reports, TAT, grievances and execution of projects
- Managing Credit function for micro enterprise loans
Conduct market research as on when needed for a specific purpose
Qualification - CA / MBA Finance
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Audit & Controls
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