Manager - Internal Control and Quality - MFB - Mumbai - Lodha (I-Think Techno Campus) - MM
Eofh Open Mumbai Full-time Manager Audit & Controls
At a glance
Manager-level Audit & Controls role at Eofh. Mumbai · full-time.
Pay not stated Audit & Controls salary
RoleAudit & Controls
SeniorityManager
LocationMumbai
EmploymentFull-time
PostedJan 19, 2022
Role brief
financeroles summary, based on the employer's posting.
What you'll do
- Inspect allocated microfinance branches on a regular schedule and check whether teams follow required processes
- Gather field findings and customer feedback through three or four regional quality assurance executives
- Review reports and analytics, identify root causes, and recommend fixes to business teams
- Track responses to quality findings, address deliberate process breaches, and check branch administrative and statutory compliance
- Lead regional quality reviews, support overdue follow-up, coordinate with corporate teams, and manage credit for microenterprise loans
What you bring
- You hold a CA or an MBA in Finance
- You understand credit underwriting and scorecards, along with legal and governance requirements
- You bring sound judgment around technology and automation
Who this fits
This manager role suits someone who can oversee regional quality work while guiding business teams on compliance and overdue accounts. The role also includes managing the credit function for microenterprise loans.
From the employer
- Responsible for checking process adherence in our microfinance branches by conducting structured and periodic investigation of respective allocated region
- Gathering field intelligence and customer insight from a team of quality assurance executives (3-4 for the region).
- Act as quality custodian across branches as allocated your respective region, by deep diving various reports, analytics and suggest corrective action to the business team
- Ensure 100% quality compliance against the observations highlighted by quality team in a timebound manner.
- Take disciplinary action against deviant behavior or deliberate attempt of process lapses.
- Checking and ensuring branch level compliances from administrative and statutory point of view.
- Anchor monthly quality review at regional level. This would involve summing up the root cause and promise to pay analysis. Also guide the business team to take proper overdue follow up.
- Coordinate with corporate office to support the business function on issues related to reports, TAT, grievances and execution of projects
- Managing Credit function for micro enterprise loans
Conduct market research as on when needed for a specific purpose
Key Skills
- Well versed with understanding of credit underwriting & score card.
- Understand critical attributes of legal and governance requirements,
Good acumen of technology and automation
Qualification: CA / MBA Finance
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Audit & Controls
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