Regional Manager - Internal Control and Quality - MFB - Noida - Sector 51 - MM
Eofh Open Greater Noida Full-time Manager Audit & Controls
At a glance
Manager-level Audit & Controls role at Eofh. Greater Noida · full-time.
Pay not stated Audit & Controls salary
RoleAudit & Controls
SeniorityManager
LocationGreater Noida
EmploymentFull-time
PostedNov 23, 2021
Role brief
financeroles summary, based on the employer's posting.
What you'll do
- Investigate assigned microfinance branches on a regular schedule to check whether staff follow required processes
- Collect field intelligence and customer feedback through the region's quality assurance executives
- Analyze branch reports, identify causes of quality issues, and recommend remedies to business teams
- Follow up on quality findings, take action on deliberate process breaches, and verify branch statutory and administrative compliance
- Run regional quality reviews each month and coordinate with corporate teams on reports, grievances, projects, and microenterprise loan credit
What you bring
- You hold a CA qualification or an MBA in finance
- You can assess root causes and overdue-payment follow-up using regional quality reviews
Who this fits
This manager role suits someone who can oversee regional quality work, guide business teams, and manage credit for microenterprise loans. The role is based in Greater Noida, India.
From the employer
- Responsible for checking process adherence in our microfinance branches by conducting structured and periodic investigation of respective allocated region
- Gathering field intelligence and customer insight from a team of quality assurance executives (3-4 for the region).
- Act as quality custodian across branches as allocated your respective region, by deep diving various reports, analytics and suggest corrective action to the business team
- Ensure 100% quality compliance against the observations highlighted by quality team in a timebound manner.
- Take disciplinary action against deviant behavior or deliberate attempt of process lapses.
- Checking and ensuring branch level compliances from administrative and statutory point of view.
- Anchor monthly quality review at regional level. This would involve summing up the root cause and promise to pay analysis. Also guide the business team to take proper overdue follow up.
- Coordinate with corporate office to support the business function on issues related to reports, TAT, grievances and execution of projects
- Managing Credit function for micro enterprise loans
Conduct market research as on when needed for a specific purpose
Qualification - CA / MBA Finance
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