Account Manager, Accountant
Kick Open · verified Oct 22, 2026 At a glance
Manager-level Accounting role at Kick. Toronto · full-time · CA$180,000–CA$230,000 OTE.
financeroles summary, based on the employer's posting.
What you'll do
- Guide accounting firms from onboarding into product use, then support their growth, renewals and continued advocacy
- Help accountants get value from Kick by coaching them through trials, activation and expansion
- Build repeatable ways to educate customers, encourage adoption and support growth across the accountant lifecycle
- Develop a customer-growth playbook with the CEO and Head of Growth, then monitor activation, retention and expansion measures
- Bring organized accountant feedback to product, engineering and AI teams
What you bring
- At least three years managing customer relationships and achieving post-sale results in SaaS
- Startup experience, with the ability to take ownership in a changing, fast-moving setting
- Experience supporting a technical audience and strong writing, speaking and presentation skills
Who this fits
This role suits someone who enjoys owning customer relationships and improving post-sale outcomes, especially with technical customers. You’ll work in person at the downtown Toronto office four days each week. Background in accounting, bookkeeping or financial services, and advanced credentials such as CPA, EA or Tax LLM, are bonuses rather than core requirements.
From the employer
About Kick
Kick is an applied AI company building the first self-driving bookkeeping experience. We've raised $20M from OpenAI, General Catalyst and Google Ventures to help millions of Business Owners and Accountants to automate the boring stuff–so they can focus on what matters most.
We're a team of entrepreneurs, engineers and domain experts using craft, agency and candor looking to build the future of accounting and grow the ownership economy We're building out the founding go-to-market team for our accountant channel and are seeking an Account Manager to help own the post-sale relationship with accounting firms and drive activation, expansion, retention and advocacy across our growing customer base.
You will
- Own the post-sale journey for accounting firms from onboarding through activation, expansion and renewal
- Become a product expert and help accountants use Kick effectively, guiding them through trial, activation and expansion phases
- Design repeatable processes across the entire accountant lifecycle: education, adoption, growth and advocacy
- Work with the CEO and Head of Growth to define and build a repeatable customer growth playbook
- Track and optimize key metrics like activation rates, net revenue retention and expansion velocity
- Act as the voice of the accountant and provide clear, structured feedback to the Product, Engineering and AI teams
We're looking for someone who
- Proven 3-5+ years track record of managing customer relationships and driving post-sale outcomes in SaaS
- Startup experience; you take ownership and do your best work in a fast-paced and adaptive environment
- Experience working with and supporting a technical audience; bonus if you have previous experience working with accountants or finance
- Extraordinary written and verbal communication and presentation skills
Bonus if
- Background in accounting, bookkeeping, or financial services
- Advanced technical qualifications or experience (e.g. CPA, EA, Tax LLM)
- Empathy for entrepreneurs through experience as a founder or being self-employed
Location
- In person, 4 days per week, at our dedicated downtown Toronto office.
What we offer
- The OTE range for this role is CAD $180,000 - CAD $230,000
- Employee-friendly equity (early exercise, extended exercise)
- Comprehensive health, dental, vision
- Dedicated office space in downtown Toronto
- Best-in-class equipment
- 20 days/year of paid vacation