Senior Finance Manager, Commercial Real Estate Servicing

Location:

11501 Outlook Street, Overland Park Kansas

Job Summary

The Senior Finance Manager will serve as a strategic finance partner supporting Key Commercial Investor Services (KCIS), a large and growing commercial real estate servicing business. KCIS provides master, primary and special servicing across a diverse commercial real estate portfolio and client base, including banks, balance sheet lenders, CMBS, CLOs, government agencies, life insurers, pension funds, private funds, REITs and structured finance clients.

This leader will be responsible for driving financial performance, providing actionable insights to senior leadership, and helping translate financial and operational data into the story behind the business. The role will lead a team of finance professionals while partnering closely with KCIS leadership, Corporate Finance, Treasury and other key stakeholders.

The ideal candidate combines strong FP&A and financial modeling capabilities with an ability to understand complex business drivers, challenge assumptions and communicate forward-looking risks and opportunities. This is an opportunity to help shape the finance function within a growing business, enhance reporting and analytics, and build more scalable processes in an environment where autonomy, curiosity and strategic thinking are highly valued.

Essential Job Functions

Financial Management

• Own monthly forecasting and annual planning for KCIS, partnering with business leadership to track performance against plan and identify emerging risks and opportunities.

• Build and enhance driver-based models, budgets, projections and scenario analysis that connect revenue, staffing, client activity, servicing volumes and macroeconomic factors to expected financial performance.

• Lead pricing and profitability analysis for new commercial mortgage servicing opportunities across client, portfolios and business segments to support strategic decision-making.

• Deliver month-end analysis of actuals versus plan and forecast, using KPIs, market trends and external benchmarks to explain business drivers and shape the forward outlook.

Partner Management

• Serve as a strategic finance partner to senior KCIS leadership, business leaders, Corporate Finance and Treasury, providing transparency into performance against strategic priorities and key financial and operational metrics.

• Translate complex financial and operational data into concise, actionable insights that explain what is happening within the business, why it is happening and what it could mean for future performance.

• Present performance, business-driver trends, risks and opportunities through monthly and quarterly business reviews, proactively raising topics that need leadership attention and anticipating the questions that drive informed decisions.

• Build strong relationships across Finance and the Line of Business while operating with a high degree of autonomy in a fast-paced and evolving environment.

Business Operations & Optimization

• Lead, mentor and develop a high-performing team of approximately 6 to 7 finance professionals, building a culture that moves beyond reporting results toward interpreting data, identifying business drivers and delivering actionable insights.

• Use data aggregation and analytics to connect financial and operational information from multiple sources, partnering with business and operational leaders so reporting reflects the underlying economics and activity of the business.

• Streamline manual reporting and improve financial processes through automation, self-service analytics and scalable reporting, documentation, procedures and controls that support continued growth.

• Maintain strong financial governance, support internal and external audit and regulatory requirements in a highly controlled servicing environment, and contribute to broader Finance and KCIS strategic initiatives.

Education

• Bachelor's degree in Finance, Accounting, Economics, Business or a related field, or equivalent relevant experience.

Required Qualifications

• 7+ years of progressive experience in FP&A, Line of Business Finance, Commercial Finance, Corporate Finance or a related analytical finance function.

• Demonstrated experience leading, developing and mentoring finance or analytical professionals.

• Strong financial acumen with hands-on experience in forecasting, budgeting, variance analysis and building complex financial models in advanced Excel, along with a solid understanding of financial statements, P&L drivers and how operational activity impacts financial performance.

• Demonstrated ability to aggregate and analyze financial and operational data from multiple sources, identify trends and underlying business drivers, and translate complex analysis into clear, actionable insights.

• Strong communication and presentation skills, with experience partnering directly with business leaders, presenting analysis, risks, opportunities and recommendations to senior leadership, and influencing stakeholders across Finance and the business.

• Proven ability to work independently and solve complex problems with limited direction, with a track record of improving financial reporting, processes, controls or analytical capabilities.

Preferred Qualifications

• Experience supporting a significant Line of Business, revenue-generating organization or complex P&L within banking, commercial real estate, mortgage banking, loan servicing, asset servicing or another complex financial services environment.

• Knowledge of commercial real estate lending or commercial mortgage servicing (master, primary and/or special), including pricing, profitability, servicing economics or servicing-rights financial modeling.

• Experience building or transforming finance capabilities within a rapidly growing organization and a highly regulated, audited or controls-focused environment.

• Experience with Workday Financials, Adaptive Planning, IBM TM1, Cognos, Tableau, SAS or comparable platforms, including implementing automation, dashboards, scalable reporting or self-service analytics.

Physical Demands and Travel

• In office attendance in Overland Park, KS.

• Occasional travel may be required.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $116,000.00 - $216,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 01/04/2027

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.