Scheduling Coordinator II-FPA Access Center
At a glance
Mid-level FP&A role at Ejis. United States · full-time · no salary stated · we estimate $82,500–$140,970 across the United States.
Ejis has not published a salary for this role. The figure below is our estimate, not theirs.
financeroles summary, based on the employer's posting.
What you'll do
- Schedule patient appointments, consults and follow-ups, then keep their practice management records current
- Gather patient and insurance details, check coverage, and explain any referral or authorization steps needed
- Guide newer scheduling and administrative staff, raising concerns with the Supervisor
- Help oversee front desk and office work when the Supervisor is away
- Support patient service efforts, satisfaction surveys and appointment reporting
What you bring
- A high school diploma or GED is required
- At least three years in secretarial or clerical work, ideally including experience in a medical practice
Who this fits
This is a senior individual-contributor role with a lead element: you’ll train and mentor less experienced staff. You may also help oversee front desk and office activity when the Supervisor is absent.
From the employer
The Scheduling Coordinator II is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments for patients, and who takes a lead role among this group, mentoring and training less experienced staff. Assists in oversight of front desk and office activity in the absence of the Supervisor.
- Schedules patient FPA appointments and updates practice management system.
- Collects patient demographics and insurance information and enters into practice management system.
- Verifies patient insurance coverage prior to appointment and advises patient of any insurance referrals or authorizations needed.
- May schedule patients appointments for tests or consults.
- May initiate reminder calls for next days appointments.
- Trains and mentors less experienced Scheduling Coordinator and administrative staff, and discusses issues of concern with Supervisor.
- May perform duty as liaison between Scheduling Coordinator staff and Administrative Assistants in addressing patient concerns.
- Participates in customer service initiatives, patient satisfaction surveys, ACD and appointment reporting.
- May participate and offer input into the Performance Appraisal process with the Supervisor.
- Performs other related duties.
- High School diploma/GED
- 3 years secretarial/clerical experience, preferably with some directly related experience, in a medical practice environment
Compensation Statement
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $19.02 - $28.53 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Non-Bargaining Unit, 008 - FPA Access Center - ISM, Icahn School of Medicine
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