Credit Controller
Windcave Open At a glance
Mid-level Accounting role at Windcave. Auckland · full-time.
Pay not stated Accounting salary
financeroles summary, based on the employer's posting.
What you'll do
- Pursue overdue customer balances and keep credit exposure under control to reduce the risk of bad debt
- Keep customer records current, including payment conditions, credit limits, billing details, contacts and account status
- Work with Finance, Operations, Sales and Customer Support to investigate and settle billing, payment and account questions
- Build constructive customer relationships while securing payment within agreed terms
What you bring
- You have some exposure to credit or accounts work; collection officer experience is an advantage
- You understand accounting principles and credit management
- You can use intermediate Excel for collections reporting and handle customer calls professionally
- You can coordinate account requests and queries with Sales and other departments
Who this fits
This role suits someone building or developing a career in accounting or finance, including recent graduates. You’ll report to the Accounts Receivable Lead and work from the Auckland CBD office. The current schedule requires office attendance on Monday, Tuesday and Friday; from December first, 2026, it changes to four office days, Tuesday through Friday.
From the employer
About the Company:
Founded in 1999 in New Zealand, Windcave has consistently led the way in the innovation of payment technology. Today, our global footprint extends across 40+ countries, supported by a dedicated team of over 400+ experts. We process billions of transactions annually, providing businesses with a comprehensive payment solution through a single
provider.
Our approach continuously sets new industry benchmarks and reflects our commitment to leading the market with self-developed, cutting-edge technologies. We support a wide range of industries, including retail, finance, hospitality, and more, with operations all over the globe.
About the Role:
We are looking to recruit a Credit Controller to manage the credit and collection functions at our Auckland CBD office. We are also interested in receiving applications from recent Graduates looking to further their career in Accounting/ Finance.
Reporting into the Accounts Receivable Lead, this role will see you proactively chasing outstanding debts and controlling the level of credit exposure to customers, thus preventing potential bad debt.
Maintain accurate and up-to-date customer account information, including payment terms, credit limits, billing details, contacts and account status.
Investigate and resolve customer billing, payment and account queries in collaboration with Finance, Operations, Sales and Customer Support teams.
Build and maintain positive customer relationships while ensuring payments are received within agreed terms.
About You:
To be successful in this role, you will need:
- Exposure to Credit/Accounts role; previous experience as a Collection Officer will be beneficial.
- Bachelor’s degree in commerce/ accounting/finance or related field is preferred.
- Strong understanding of accounting principles and credit management.
- Demonstrates confident and professional telephone etiquette when assisting customers with general enquiries.
- Intermediate skills in MS Excel to manage reporting on collections.
- Proficiency in CRM system and accounting software (Eg – Finance & operation/HubSpot/Jira) would be beneficial.
- Effective stakeholder management essential to liaise with Sales team and other departments for account request information and other queries.
Benefits on offer:
We value our employees and offer competitive benefits, including:
- Competitive salary
- Hybrid work (currently following hybrid work model; mandatory 3 days’ work from office Monday, Tuesday, and Friday). From 1/12/2026 we will be moving to 4 days' work from office (with Tuesday to Friday as working in office days).
- Discounted health insurance (depending upon eligibility)
Why join us?
At Windcave, you will have the opportunity to grow, develop, and be part of a company that values your contributions.
We are committed to providing:
- A supportive and inclusive environment
- Career development, learning, and long-term career opportunities
- Exciting and challenging projects
- On going training and support
If you're ready to embrace the challenge and join a company where innovation meets excellence, apply now and be part of our success story.
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