financeroles

Director of Finance Operations

The Metropolitan Opera metopera.org Open · verified Oct 22, 2026
On-site New York Full-time Director FP&A

At a glance

Director-level FP&A role at The Metropolitan Opera. New York · full-time · $150,000–$175,000 base.

SalaryStated by The Metropolitan Opera
$150,000 – $175,000
Base salary for this role, in USD per year, as published in the posting.
This role, from The Metropolitan OperaOur estimate for the market: $165,750–$225,000Median $189,655
Below the market median of $189,655 for lead FP&A roles in New York.
Worked out from 48 postings that stated pay, median $189,655. Last updated Oct 20, 2026.
RoleFP&A
SeniorityDirector
LocationNew York
WorkplaceOn-site
EmploymentFull-time
Base pay$150,000–$175,000
PostedJun 17, 2026 · 4mo ago
Role brief

financeroles summary, based on the employer's posting.

What you'll do

  • Run accounts payable, gift processing, media finance and finance systems, setting service measures and clear accountability
  • Oversee invoice payments, donor contribution records, media billing and collections, and related reconciliations
  • Work with the Controller on operational controls and compliance, and with planning leaders on financial decisions
  • Lead finance automation and process redesign, reducing manual steps and building dashboards to track performance
  • Guide finance operations staff and coordinate system priorities with Information Systems and other teams

What you bring

  • A finance, accounting, business administration or related bachelor's degree
  • At least eight years in progressively responsible finance operations roles
  • At least three years leading finance operations teams
  • Hands-on experience with accounts payable, payroll, process improvement, and ERP or financial systems initiatives

Who this fits

This director-level role suits someone who has led finance operations teams and can balance transactional oversight with systems and process change. The position is based on-site in New York.

From the employer

The Director of Finance Operations is responsible for the leadership, management, and continuous improvement of the Metropolitan Opera's transactional and operational finance functions. This position oversees Accounts Payable, Payroll, Gift Processing, Media Finance, Business Systems, and finance process improvement initiatives.

The Director ensures efficient, scalable, customer-focused operations while maintaining strong operational controls and service levels. The role partners closely with the Controller to support accurate accounting and compliance and with the Director of Financial Planning & Analysis to support financial planning and operational decision-making.

Primary Responsibilities

    Finance Operations Leadership

    • Lead core transactional finance functions:
      • Accounts Payable
      • Gift Processing
      • Media Finance
      • Business Systems
      • Establish service standards, operational metrics, and accountability measures.
      • Develop and mentor finance operations staff.
      • Create a culture focused on customer service, process excellence, and continuous improvement.
      • Partner with the Controller to ensure effective operational controls and compliance.

        • Accounts Payable Operations

        • Oversee invoice processing and payment execution.
        • Ensure timely and accurate vendor payments.
        • Manage banking and payment vendor relationships.
        • Optimize payment timing and cash disbursement processes.
        • Improve cycle times, exception handling, and workflow efficiency.

          • Revenue Operations

          Gift Processing

          • Oversee recording and processing of contributions.
          • Ensure compliance with donor intent and gift acceptance requirements.
          • Partner with Development on donor reporting and stewardship needs.
          • Manage major gift processing activities.

            • Media Finance

            • Oversee financial operations associated with media distribution activities.
            • Manage invoicing, collections, cash application, reconciliations, and revenue tracking.
            • Coordinate reporting for media partners and revenue-sharing arrangements.
            • Support audit and reporting requirements associated with media activities.

              • Business Systems Administration

              • Lead finance-related business systems and technology platforms.
              • Partner with Information Systems to establish finance system priorities.
              • Ensure data integrity and system effectiveness.
              • Support ERP enhancements, upgrades, and integrations.
              • Develop reporting and workflow solutions that improve efficiency and accuracy.

                • Process Improvement and Transformation

                • Lead finance automation initiatives.
                • Evaluate and redesign business processes to improve efficiency and scalability.
                • Reduce manual work and eliminate redundant processes.
                • Implement best practices for finance shared services and transaction processing.
                • Develop operational dashboards and key performance indicators.

                  • Cross-Functional Partnership

                  • Partner with:
                    • Controller
                    • Director of Financial Planning & Analysis
                    • Human Resources
                    • Development
                    • Information Systems
                    • Legal
                    • Support organization-wide initiatives involving finance processes, systems, and controls.
                    • Participate in major system implementations and transformation efforts.

Skills and Qualifications

    • Bachelor's degree in Finance, Accounting, Business Administration, or related field.
    • Minimum 8 years of progressive finance operations experience.
    • Minimum 3 years leading finance operational teams.
    • Strong experience managing Accounts Payable, Payroll, and business process improvement.
    • Experience leading ERP and financial systems initiatives.
    • Advanced Excel and data analysis skills.
    • Strong project management and change management experience.
    • Excellent communication and stakeholder management skills.
The Metropolitan Opera is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws.