Billing Analyst

Why Choose TD SYNNEX:

TD SYNNEX is a Fortune 100 company with over $58 billion in revenue (NYSE: SNX), recognized as one of the world’s leading technology distributors and solutions aggregators. With a diverse team of 24,000 employees operating across more than 100 countries, we support over 150,000 customers in maximizing the value of their technology investments, driving business results, and unlocking growth opportunities. TD SYNNEX is a certified Great Place to Work, celebrated for our dynamic culture and comprehensive benefits. Our diverse workforce is our greatest strength, fostering success and inclusivity.

Job Purpose

The Cloud Systems & Services team is responsible for the vendor purchasing, credit monitoring and billing process of their assigned vendors. This includes offering shared services through TD SYNNEX owned Shared Service Center outsourced to service partners.

The team collaborates with all of TD SYNNEX's Business Unit leaders and their key partners to develop the right strategies, and strive to deliver best in class systems and operations with maximum impact and synergy across Europe.

The team is also responsible to roll-out Cloud procurement, invoicing and business health solutions to all TD SYNNEX entities in Europe (21 countries +). The team will collaborate with all of TD SYNNEX's Business Unit leaders and their key partners, to develop the right strategies, and strive to deliver best in class systems with maximum impact and synergy across Europe.

What you will do:

• Assess business needs along with vendors, TD stakeholders and cloud team mates.

• Create, maintain and optimize billing and cost optimization tools. (Excel environment)

• Define, deploy, manage and optimize Sales Order Management operations to support TD Cloud Business across Europe (Order Monitoring, Credit Health, Vendor SLAs, Order Fixing, Billing, Reporting…)

• Define, deploy, manage and optimize Purchase Order Management operations to support TD Cloud Business across Europe (Vendor Portals Access & Training, Central Purchasing, Quick Start Provisioning, POs & Vendors, Accounts Payable Support, Reporting…)

• Document all processes accordingly along with off-shore team.

• Define KPIs/SLAs. Measure and share results.

• Ensure billing accuracy and execution.

• Manage constant communication with vendors and TD stakeholders.

• Monitor partners / countries consumption and suggest purchases to optimize profit.

• Interact with outsourced Order-to-Cash team.

What are we kindly looking for:

• Solid understanding of E-commerce.

• Solid understanding of SAP transactions related to Order-to-Cash operations.

• Solid numerical and statistics knowledge.

• Advanced Microsoft Excel knowledge and experience.

• Strategic and analytical skills.

• Capable of working independently, and having responsibility as an individual (ownership).

Nice to have:

• IT Channel experience is a definite advantage.

• Understanding of the IT Software / Services / SaaS industry are a definite advantage.

• Project Experience of Software Licensing and Cloud management sales tools a definite advantage.

• Engineering, Economy or Business degree is desirable.

• Comfortable working in an international results driven project organisation.

• Azure Marketplace knowledge beneficial.

What We Offer you:

• 🏥 Comprehensive private health and life insurance to keep you covered.

• 🌍 Hybrid work model with the opportunity to work remotely three weeks annually.

• 🎟️ Tailored salary perks covering transportation, meals, learning and childcare needs.

• 🏋️‍♂️ Special rates on gym memberships through Wellhub.

• 👶 On-site nursery and physiotherapist at the office.

• 💆‍♀️ Mental health support, including online therapy with LEAD and wellness programs through Wellhub (iFeel, Calm...)

• 📖 Learning Opportunities: Access to a comprehensive learning platform to support your professional growth.

• 🌍 A Global Atmosphere: Join a multicultural and diverse environment where opportunities for growth and collaboration abound.

• 🏅 Certified Workplace Excellence: Work in a certified Great Place to Work where we take work-life balance seriously.

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!