TAX SPECIALIST ADMINISTRATOR - SES - 73000247

Requisition No: 886271

Agency: Department of Revenue

Working Title: TAX SPECIALIST ADMINISTRATOR - SES - 73000247

Pay Plan: SES

Position Number: 73000247

Salary: $70,911.00 / annually

Posting Closing Date: 11/02/2026

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Florida Department of Revenue

General Tax Administration

Tax Specialist Administrator - SES

Negotiable

This is a statewide advertisement.

This is an Internal Agency Advertisement.

The Florida Department of Revenue’s General Tax Administration program collects the revenue that maintains the state’s infrastructure, funds schools, protects the environment, and much more. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This is a Tax Specialist Administrator position in the General Tax Administration Program's, Receivables Management, Field Operations - Collection Process. The incumbent manages the development, improvement, and maintenance of SUNTAX training. This is a leadership position managing Tax Specialist IIs on the Receivables Management field training team, who are primary trainers for the Receivables Management Field Operations unit. The incumbent ensures a professional setting, image, and safety for all employees to secure an environment conducive to productivity, efficiency and compliance with policies and procedures. The incumbent coordinates with trainers and managers to ensure that the RM Field Operations training needs are met timely, and ensures the high quality and effectiveness of SUNTAX (SAP) training.

MINIMUM REQUIREMENTS:

• Currently employed with the Florida Department of Revenue.
• Five years of experience utilizing the System for Unified Taxation (SUNTAX), including researching case histories, reviewing financial transactions, and performing account maintenance.
• Five years of experience in the Receivables Management (RM) Process, including knowledge of RM procedures, account statuses, collection case management, and established operational requirements.
• Five years of experience working with pre-collection agency or collection agency exceptions, including researching, analyzing, and resolving pre-collection agency or collection agency exceptions.
• Five years of experience analyzing, interpreting, and correcting tax account data, including identifying and resolving discrepancies involving assessments, payments, credits, and account balances.
• Five years of experience working with Receivables Management's pre-warrant and post-warrant processes, including warrant issuance, warrant-related account adjustments, and the resolution of issues affecting outstanding tax liabilities.

PREFERENCES:

• Preference will be given to applicants with five or more years of experience utilizing transaction ZREOPEN or VF11 for sales order corrections or reworks.

SPECIAL NOTES:

• The successful candidate will be permitted to report to their current service center location.

SALARY: The hiring salary for this position generally will not exceed $5,909.25 monthly/$70,911.00 annually.

BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Trianny Berrios-Lazala, (850) 617-8443, Trianny.Berrios-Lazala@floridarevenue.com.

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

ARTIFICIAL INTELLIGENCE (AI) DISCLAIMER: In assessing job applicants, the Department of Revenue values authenticity, independent thought, and accuracy in applicants’ responses. Therefore, applicants should not use artificial intelligence (AI) tools to assist in any manner with skills verification tests, online assessments, production of required work samples, or during the interview process. Applicants who submit or provide AI generated or AI assisted responses may be disqualified from consideration.

SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT: If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.