Automotive Finance Manager - Town and Country Toyota
At a glance
Manager-level FP&A role at Sonic Automotive. Charlotte · full-time · $125,000–$175,000 base.
financeroles summary, based on the employer's posting.
What you'll do
- Sell finance, insurance and other eligible products to buyers of new and used vehicles
- Check contracts, payoff figures and required documents, then send complete deal packages to lenders
- Coach staff on product menus and work with sales teams to improve finance product sales
- Track deal records, product results and customer satisfaction, and report performance to sales leadership
- Review daily and longer-term results to improve how you use time and plan your work
What you bring
- You have two to five years of F&I work at a franchised dealership
- You can show results against finance product sales, profit and customer satisfaction goals
- You understand auto lending, lender programs, compliance rules and menu-based selling
- You can review credit reports and build suitable financing offers, with dealership finance system experience
Who this fits
This is an on-site manager role in Charlotte, focused on dealership finance sales, compliant paperwork and customer satisfaction. You need a valid driver’s license with an acceptable record and U.S. work authorization; hiring also requires background, driving-record and drug checks.
From the employer
Town and Country Toyota is a Sonic Automotive Dealership.
Sonic Automotive is a Fortune 500 company that is transforming the way people shop for, buy and service their vehicles. Our talented team work together to ensure we provide an experience unmatched by our competitors.
Our associates are happy to work here because:
- We boast the lowest turnover in the industry.
- We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
- We are committed to developing and promoting within the company.
- We are technology based - most jobs use IPads or IPhones that we provide.
- Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO.
- We encourage peer to peer teamwork and recognition.
- Special benefits to purchasing and leasing a car.
- Personal Automotive Concierge Service.
If you want to find out more about the types of jobs we have here, we've highlighted a few.
We're proud of what we're doing here. Come and join us!
You're serious about your career, and rest assured you've come to the right place. At a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.
SUMMARY;
Produces additional revenue for the dealership by selling finance and insurance programs and other appropriate after ale items to new and used vehicles.
ESSENTIAL JOB REQUIREMENTS AND RESPONSIBILITIES:
Be directly responsible for the following items, as set at the sole discretion of the company, which may be changed from time to time:
· Protect the legal and financial welfare of the dealership.
· Support the efforts of other associates to be successful (be a teacher).
· Seek ways to exceed the expectations of associates and guests.
· Develop ways to exceed CSI requirements for both Toyota and Sonic Automotive.
· Ensure the best relationship possible between the dealership and the guest.
· Ensure the best relationship possible between the dealership and Toyota.
· Always Take The High Road!
· Ensure guests are attended to in timely manner. 15- Minute rule.
· Ensure all paperwork is complete and compliant with FEDERAL and STATE Laws and Sonic Automotive Policies.
· Ensure presentation of menu on available products is being performed (Train staff as needed).
· Ensure correct vehicle is being contracted and price has been verified with guest.
· Call for current pay off on trades.
· Ensure all stipulations and other pertinent information is collected to insure immediate funding.
· Package all deals for submission and fax required documents to appropriate banks.
· Meet F&I sales gross and percentage of product objectives as required by dealership.
· Ensure that Finance Managers are booking and Logging all deals as they are done in Dealer
· Track as soon as possible upon completion.
· Ensure all pre-loaded alarms are removed if not purchased.
· Complete and turn in DIT sheets.
· Maintain a CSI score of National or above.
· Work with all sales teams on the available products and lead-ins for maximum F&I penetration.
· Report to Controller and/or General Manager anything you deem not in compliance with company policy.
· Attends sales meetings.
· Maintains a safe work environment.
· Maintains a professional appearance.
· Realize that the company’s business is built on guest satisfaction and devote himself/herself to guaranteeing satisfaction to guests.
· Determine management, production and quality requirements by asking questions and listening.
· Attend Sonic meetings as requested.
· Maintain a follow-up system that encourages follow through with assigned project
· Report to Sales Manager regarding objectives, planned activities, reviews and analyses.
· Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
· Understand the terminology of the business and keep abreast of technology changes in the product.
· Follow directions from a supervisor.
· Understand and follow work rules and procedures.
· Accept constructive criticism.
· Interact well with others and be a positive influence on associate morale.
· Must sign voluntarily the company’s non-disclosure and confidentiality agreement and be able to be faithful to its provisions.
· Must be willing and able to assign or offer to assign to the company any invention that you develop.
Minimum of 2-5 years of automotive Finance & Insurance (F&I) experience, within a franchised dealership environment.
Proven track record of achieving finance product penetration, profitability, and customer satisfaction goals.
Strong knowledge of automotive financing, lender programs, compliance regulations, and menu-selling techniques.
Excellent communication, negotiation, and relationship-building skills.
Ability to analyze credit reports and structure financing solutions effectively.
Proficiency with dealership management systems (DMS), CRM platforms, and finance software applications.
Additional Requirements:
Valid driver’s license with an acceptable driving record.
Must be legally authorized to work in the United States.
Ability to successfully complete pre-employment requirements, including background check, motor vehicle record (MVR) review, and drug screening.
What We Offer:
Comprehensive benefits package, including medical, dental, and vision coverage
Company-paid life insurance
401(k) retirement plan with company match (Traditional and Roth options)
Generous paid time off and paid parental leave
Ongoing training and professional development to support career growth
A collaborative, performance-driven work environment
Learn more: https://jobs.sonicautomotive.com/benefits
Sonic Automotive is a Fortune 500 leader and one of the largest automotive retailers in the U.S., powering a nationwide network of top-brand dealerships. We’re transforming the car-buying experience with a fast-paced, people-first culture, innovative technology, and a relentless drive to win—for our guests and our teammates.
All your information will be kept confidential according to EEO guidelines.