Bilingual Accountant/Billing Accounting Officer-New York Remote
Remote Worldwide Part-time Mid-level Accounting
At a glance
Mid-level Accounting role at Online River. Remote · part-time.
Pay not stated Accounting salary
RoleAccounting
SeniorityMid-level
LocationWorldwide
WorkplaceRemote
EmploymentPart-time
PostedSep 28, 2024
Role brief
financeroles summary, based on the employer's posting.
What you'll do
- Prepare federal and state business returns, including partnership and S corporation filings, while guiding customers through tax questions
- Explain tax rules and technical terms in everyday language, drawing on government sites, professional references and team input
- Resolve customer tax advice and return-preparation issues by applying established procedures and documenting each interaction
- Help customers feel confident through clear, empathetic video and audio conversations
- Contribute to product trials, project work and experience reviews when needed
What you bring
- At least three recent years preparing business returns for payment, serving twenty or more clients per season with commercial tax software
- An active, unrestricted EA, CPA or practicing attorney credential, plus an active PTIN
- At least two seasons of paid personal tax preparation is strongly preferred, with thirty returns per tax year
- You can obtain any required state credentials and work at least twenty hours weekly in four-hour shifts during tax season
Who this fits
This part-time remote role suits an experienced business tax preparer who can advise customers directly and work with limited supervision. You’ll need a quiet workspace and a hardwired internet connection that meets the stated security criteria.
From the employer
We believe everyone should have the opportunity to prosper, which is why our mission is Powering Prosperity Around the World. Being a mission-driven company includes living our values everyday and nothing is more important to us than the success of our customers.
You will be working toward advancing our goal of Powering Prosperity Around the World by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also have the opportunity to shape the direction of one our newest product offerings, TurboTax Live Business.
You will be working toward advancing our goal of Powering Prosperity Around the World by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also have the opportunity to shape the direction of one our newest product offerings, TurboTax Live Business.
- Strong business tax preparation experience and extensive knowledge of tax laws as evidenced by 3 or more years of recent experience preparing federal and state business tax returns (1065 and/or 1120-S) for at least 20 clients/customers per season for compensation, using commercial tax preparation software.
- Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney
- Minimum of 2 seasons of personal Tax Preparation experience, with a minimum of 30 tax returns per tax year in a tax practice or retail setting for compensation, strongly preferred
- Bookkeeping experience with books to tax preparation is strongly preferred.
- Experience preparing Business Tax returns for service industry customers strongly preferred.
- Must possess or be able to obtain any related state licenses, certificates, permits, or bonds.
- Must possess an active Preparer Tax Identification Number (PTIN).
- Commit to a minimum schedule of at least 20 hours/week (minimum 4 hour shift increments) throughout the tax season
- Working knowledge of Circular 230.
- Proficient with technology; solid knowledge of computer operations and software.
- Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner.
- Excellent verbal and written communication skills
- Critical thinking, problem solving, research skills, and determination.
- Ability to work in a fast-paced environment with minimal supervision.
- Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria and a quiet location in which to work.
- Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your extensive knowledge and expertise in the field of business tax preparation and books to tax accounting entries.
- Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.
- Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and tax return preparation.
- Document customer interactions.
- Work continuously toward meeting company key performance metrics and Big Bet Goals.
- Participate in pilot testing, projects, and experience validations, as needed.
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