Hospitality Auditor(Hotels) - Hotel Operations and IT
At a glance
Mid-level Audit & Controls role at Müller`s Solutions. Riyadh.
Pay not stated Audit & Controls salary
financeroles summary, based on the employer's posting.
What you'll do
- Review hotel service areas such as reception, housekeeping and food service against required policies and standards
- Check hotel management software, point-of-sale systems, network security, data quality and IT controls
- Surface process gaps and control risks, then recommend changes and help hotel and IT teams put them in place
- Present audit results and required corrective steps to senior management in written reports and presentations
- Assess hotel financial controls, supporting functions and capital projects, including reviews of IT applications
What you bring
- A relevant bachelor's degree, such as in hospitality management or information technology
- At least five years in hospitality auditing, hotel operations or IT audit work within hotels
- Strong command of hotel processes, hospitality IT, audit methods, risk review and compliance requirements
- Clear analytical, organizational and report-writing skills, with the ability to explain findings to varied audiences
Who this fits
This role suits an experienced hotel auditor who can assess both operations and IT, including capital projects and application reviews. It is based onsite in Riyadh. Arabic and English fluency and Hajj and Umrah sector experience are sought.
From the employer
Müller's Solutions is seeking a meticulous and experienced Hospitality Auditor specializing in Hotels, with expertise in both Hotel Operations and IT. As a key member of our team, you will be responsible for evaluating and ensuring the effectiveness of operational processes and IT systems within the hospitality sector, particularly in hotels. Your assessments will help enhance compliance, operational efficiency, and risk management, supporting the delivery of superior guest experiences.
Key Responsibilities:
- Conduct comprehensive audits of hotel operations, including front desk, housekeeping, food and beverage, and other service areas to ensure adherence to company policies and industry standards.
- Perform IT audits focused on hotel management systems, POS systems, network security, data integrity, and compliance with IT protocols.
- Identify operational inefficiencies, control weaknesses, and potential risks, providing actionable recommendations for improvement.
- Collaborate with hotel management and IT teams to implement audit recommendations and enhance process compliance.
- Prepare detailed audit reports and presentations for senior management outlining findings and corrective actions.
- Stay updated on industry best practices, regulatory requirements, and emerging technologies relevant to hotel operations and IT systems.
- Hotel operations and financial controls
- Supporting functions (HR, engineering, maintenance, H&S)
- IT systems supporting hotel operations
- Operational efficiency and compliance
Requirements
- Bachelor's degree in Hospitality Management, Information Technology, or a related field.
- Minimum 5 years of experience in hospitality auditing, hotel operations, or IT auditing within the hotel industry.
- Strong knowledge of hotel operational processes and IT systems used in hospitality.
- Proficiency in audit methodologies, risk assessment, and compliance standards.
- Excellent analytical, organizational, and report-writing skills.
- Ability to communicate findings clearly to diverse stakeholders.
- Detail-oriented with a commitment to maintaining high standards.
- Relevant certifications such as Certified Internal Auditor (CIA), Certified Hospitality Auditor, or IT audit certifications are a plus.
- Bilingual professional (Arabic and English) with experience in the Hajj and Umrah sector.
- Extensive experience in capital project audits and IT application reviews.
- Strong background in the hospitality industry
- Familiar with regulatory requirements of the Ministry of Tourism and the Capital Market Authority (CMA).
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
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