Business Operations & Financial Planning Manager

IGT, where innovation meets entertainment on a global scale! From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences—powered by world‑class content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership.

Whether it’s spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and long‑term value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide, we operate at scale while staying closely connected to costumers we serve. If you’re ready to bring your talent to a team shaping the future of entertainment, your next big move starts here - www.igt.com.

Responsibilities

As Manager of Business Operations, you’ll help drive the business behind our casino technology—leading a team, improving financial performance, and keeping operations running smoothly. Partnering with the Senior Director of Operations and teams across the business, you’ll turn insights into action and help shape how we grow.

• Lead daily operations: Oversee financial, administrative, billing, and vendor activities, keeping priorities aligned with business goals.
• Guide financial planning: Support annual budgets and forecasts, monitor revenue and expenses, and recommend adjustments to keep performance on track.
• Turn data into decisions: Analyze P&L statements, staffing costs, and budget variances to identify risks, cost savings, and growth opportunities.
• Deliver actionable reporting: Develop dashboards, KPIs, and financial and operational reports that give leadership a clear view of performance.
• Build and develop your team: Coach employees, manage performance, balance workloads, and support career development and succession planning.
• Own billing oversight: Ensure billing is accurate, timely, and aligned with contracts, financial controls, and compliance requirements.
• Maintain regulatory readiness: Oversee regulatory reports, records, and audit documentation to support compliance with applicable federal, state, tribal, gaming, and corporate requirements.
• Manage vendor performance: Build productive vendor relationships, monitor spending and service quality, and support vendor selection, contract reviews, and negotiations.
• Improve how we work: Identify and implement process improvements that reduce costs, strengthen controls, and improve service.
• Partner to solve problems: Work with Finance, Operations, Compliance, Legal, Sales, and executive leadership to remove roadblocks, manage changing priorities, and deliver results.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Accounting, Operations, Management, or a related field.
• 8–12 years of progressive experience in business operations, financial analysis, or operational management, with a strong foundation in budgeting, forecasting, and P&L analysis.
• Previous people management experience, including coaching, performance management, and employee development.
• Experience with regulatory reporting and compliance documentation; gaming or other highly regulated industry experience preferred.
• Experience overseeing billing, financial controls, or related operational processes, with demonstrated success improving efficiency.
• Advanced Excel skills and proficiency with Microsoft Office; experience using ERP, financial planning, reporting, and business intelligence tools.
• Strong communication skills and the ability to translate financial and operational data into clear recommendations.

Keys to Success

• Take ownership: Use sound judgment, follow through on commitments, and deliver accurate, timely results.
• Connect the numbers to the business: Turn data into practical actions that improve performance while maintaining strong controls.
• Build strong partnerships: Collaborate across teams and communicate clearly with employees, leaders, and vendors.
• Lead through change: Keep your team focused, balance competing priorities, and adapt as business needs evolve.
• Keep improving: Bring curiosity, challenge inefficient processes, and help your team develop new skills.

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve and to fostering an inclusive environment where all employees feel valued, respected, and engaged. IGT is an equal opportunity employer and provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We thank all applicants for their for applying; however, only those selected to interview will be contacted.

At IGT, we consider a wide range of factors in determining compensation, including skills, experience, education, and geographic location. These factors may result in variation in starting pay. The estimated starting compensation range for this role is $80,000 – $110,000 USD, based on a good-faith assessment at the time of posting. Actual compensation may vary. IGT complies with all applicable pay transparency and compensation laws and collective bargaining agreements, where applicable.

Base pay is one component of IGT’s total rewards program. Depending on the role, employees may be eligible for bonus or commission opportunities. IGT also offers a comprehensive benefits package, which may include a 401(k) savings plan with company contributions, medical, dental, and vision insurance, life and disability coverage, paid time off, tuition reimbursement, and other wellness programs, subject to eligibility requirements.

IGT is the global leader in gaming. For more information, please visit www.igt.com.