Fraud Investigator II
At a glance
Mid-level Risk & Financial Compliance role at Hilltop Holdings. Dallas · full-time · no salary stated · we estimate $90,238–$150,002 across the United States.
Hilltop Holdings has not published a salary for this role. The figure below is our estimate, not theirs.
financeroles summary, based on the employer's posting.
What you'll do
- Build early-stage external fraud cases, record each investigative action, and raise questionable matters to senior investigators or management
- Review cases for fraud indicators, then prepare accurate, timely Suspicious Activity Reports and management notifications
- Investigate several external cases at once while following departmental procedures and regulatory standards
- Support branches and the Call Center, alert regional managers to major losses, and coordinate with law enforcement
- Conduct routine interviews and connect with business units, outside organizations, and agencies on investigations
What you bring
- A business-related bachelor's degree or equivalent experience
- At least three years investigating bank fraud, or seven years of banking experience
- Strong written, verbal, and interpersonal communication for work with bank staff and law enforcement
- Analytical, organizational, and time-management skills to handle competing investigations and deadlines
Who this fits
This mid-level role suits someone who can investigate independently with limited oversight and escalate cases that need more experienced review. It is an onsite position in Dallas.
From the employer
Benefit highlights: 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more!
The Fraud Investigator II will have minimal supervision under manager or designee, accumulates information regarding initial stages of external investigations. Will present questionable issues to more experienced investigators or management. Develop the ability to function as a departmental representative in routine issues. May accompany more senior members of the Investigations team to enhance this dimension.
- Good working knowledge of various fraud schemes (kiting, elder abuse, BEC, wire fraud, counterfeit rings, etc.) and characteristics of the red flags.
- Good working knowledge of research and investigative software programs and tools.
- Accurately and thoroughly document case comments and all investigative steps in compliance with department procedures and standards.
- Accurately identify and submit timely Suspicious Activity Reports (SARs) and Management Notifications with minimal supervision.
- Good working knowledge of bank regulations and operations to assist in determining risk to the bank on fraud related issues.
- Assist other team members as directed.
- Ability to research and investigate external cases concurrently, with minimal management supervision, while adhering to all department and regulatory standards.
- Maintain communication by providing telephone support to all branches and Call Center, discussing possible policy changes with Management to present to Operation Services, notifying Regional Managers of large losses, and communicating with law enforcement on pending investigations.
- Establish liaison with business units and initiates contacts with outside corporations and agencies. Attend area Intel Meetings as directed.
- Conduct routine interviews and may participate in more complex interviews with more experienced investigators.
- Handle project assignments as needed.
- Bachelor’s Degree in business related discipline or commensurate experience required. Financial Fraud experience preferred.
- 3 or more years of bank fraud investigations experience or 7 years banking experience required.
- Fraud-interviewing experience preferred.
- Excellent verbal, written and interpersonal communication skills with the ability to interact with all levels of Bank personnel and law enforcement.
- Strong analytical, time management, organizational, and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
- Must be self-motivated with strong initiative, high level of accountability, and the ability to work independently.
- Strong computer skills, specifically with Microsoft Office suite of products, and the ability to learn and utilize custom banking systems and applications.
The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.
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