Process Expert, GBS Finance Operations (AR)
hcut.fa.ap2.oraclecloud.com Open At a glance
Mid-level FP&A role at hcut.fa.ap2.oraclecloud.com. Pasig City · full-time.
Pay not stated FP&A salary
financeroles summary, based on the employer's posting.
What you'll do
- Check customer statement bills for completeness and accuracy, and keep accounting entries correct and on time
- Update GFF cargo-release records against HBL details, meeting the stated turnaround for standard and urgent cases
- Clear cashier and shared-mailbox messages daily, resolve billing disputes, and create credit memos or handle invoice changes
- Pull requested system information for stakeholders, cover teammates or the team lead, and escalate unresolved issues
- Help onboard new staff, support updates to the DPM on IFS, and track service and performance targets
What you bring
- A diploma or higher qualification in business, finance, accountancy or a comparable field
- Up to one year of related experience in finance or accounts payable
- Fluent written and spoken English, plus strong Excel, Access and database-querying skills
- Accounting knowledge, analytical ability, careful attention to detail, and confidence communicating and negotiating
Who this fits
This mid-level role suits someone comfortable with finance operations, billing accuracy, and deadline-driven work. You must be able to work night shifts in a hybrid role based in Pasig City, Philippines.
From the employer
Responsible for assisting the team to ensure that operations and tasks run smoothly with no issues and billing are done accurately and effectively.
Ensures accurate and completeness of customized statement billings to customers within the SLAs’
Ensures timeliness and accuracy of accounting entries input to system
Ensures no delay in cargo release by updating cheque number and amount in GFF system in an accurate and timely manner. Performs GFF cargo release in a timely manner by updating release order, cheque number and amount in GFF against HBL (House Bill) within 4 hours and a strict 2 hours for urgent case
Monitors and responses to Freight Cashier and functional mailbox emails are promptly cleared daily
Settles billing disputes in a timely manner to avoid collection being delayed
Creates and completes credit memo, invoice voiding and invoice upload
Performs voiding of invoices as and when receives request from origins/collectors/other stakeholders
Responsible to extract necessary information from the systems and be able to deliver the information to the stakeholders upon their request
Monitors and ensures emails are being replied within the same day and being resolved promptly
Responsible to back up the fellow team member in their absence
Responsible to back up the team leader in their absence especially on voiding and reporting
Ensures Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are achieved
Ensures issues not resolved are escalated to supervisor on a timely basis
Trains new staff onboard on job task and to work with team leader to update the DPM on IFS, application and assists any ad hoc task whenever needed (as required)
- Candidate must possess at least a Diploma, Post Graduate Diploma, and Professional Degree in Business Administration/Business Management/Finance/Accountancy or equivalent.
0-1 year related experience in Finance and Accounts Payables
Possesses strong analytical skills and accounting knowledge. Shipping / Logistics knowledge
Can speak/write fluently in English
Strong working knowledge of Excel, Access, Database querying
Possesses strong communication and negotiation skills
Ability to work under pressure and tight deadline
Good attention to details & analytical mindset
Flexibility to able to work night shift
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