University Billing Specialist- Military Liaison
Gcu Open At a glance
Mid-level Accounting role at Gcu. AZ Phoenix · full-time · $38,000 base.
financeroles summary, based on the employer's posting.
What you'll do
- Review and approve applications for veterans’ benefits, then verify student enrollment with the Department of Veterans Affairs
- Audit VA student accounts and submit certifications accurately and on time
- Record government direct-bill vouchers and send invoices to the appropriate billing agencies
- Coordinate with military division teams on student questions and respond to inquiries from internal and external customers
- Build working relationships with government contacts to support ongoing coordination
What you bring
- At least two years of collections or accounts receivable billing experience, or a qualifying mix of education and work history
- A bachelor’s degree from a regionally accredited four-year institution
- Proficiency with Microsoft Office and the ability to manage several electronic systems while learning new processes
- You must be current on federal student loan payments, including if you are in a rehabilitation program
Who this fits
This role suits someone who can balance detailed billing and compliance work with student service and clear communication. The position is based in Phoenix and may involve office attendance two days per week, along with occasional in-person meetings or training. Some remote arrangements may be approved for candidates living outside Phoenix.
From the employer
Come Grow With Us
Grand Canyon Education (GCE) is an educational service company that provides an array of support services in the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still supports and works closely with GCU. GCE designs and develops educational programs for GCU and other traditional campus institutions, as well as online partner institutions at the undergraduate, graduate and doctoral levels.
Grand Canyon Education is currently seeking a Billing Specialist to join our experienced staff of professionals in our Military Division who are dedicated to servicing our active duty and veteran students and their families. Successful candidate will serve as a Certifying Official responsible for submission of student enrollment verification to the Department of Veterans Affairs office.
While this position is a Phoenix, AZ based role, we are currently in a hybrid remote status. This position may require you to be in the office 2 days per week (subject to change) and/or there also may be department meetings or training's that require in-person attendance, in which advance notice will be provided. This position also offers some remote work opportunities that may be approved for out-of-state candidates residing outside of Phoenix, AZ.
Starting salary is $38,000 per year
Responsibilities:
- Process, review, and approve all Veterans Benefits applications
- Perform Compliance Audits of all VA student accounts to ensure accuracy and timely reporting of all student certifications to the Department of Veterans Affairs office
- Receive, document, and invoice government Direct Bill vouchers to appropriate billing agencies
- Work closely with all departments of the military division regarding military student questions
- Build rapport with government entities to establish long-term relationship
- Interface with internal/ external customer service on student inquiries
Qualifications:
- Bachelor’s degree from a regionally accredited four-year college or university.
- 6 months related professional experience in higher education preferred.
- Minimum experience of 2 years in collections or A/R billing environment.
- A combination of work experience and education may be substituted.
- VA Certification, invoicing government agencies, A/R billing, or Military experience a plus.
- Proficient in Microsoft Office Suite.
- Ability to work in a goal driven and measured performance environment.
- Passion and determination to educate and deliver exceptional service.
- Exceptional written and verbal communication skills and confident phone presence.
- Ability to multitask, quickly navigate multiple electronic systems and learn new processes.
- Critical thinking, problem solving and good judgment.
- Outstanding attention to detail and follow through.
- Able to work harmoniously in a team environment.
- Cannot be delinquent or in default on a federal student loan as verified in your credit report. If in a rehabilitation program, your credit report must reflect that you are current, not delinquent, on your payments.
- Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.
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