Senior Manager, Financial Operations, APAC

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Senior Manager, Financial Operations, APAC

Location: Hong Kong

About Flexport

Flexport’s mission is to make global trade so easy there will be more of it. We bring together logistics expertise, technology, and AI to help businesses manage global trade.

The Opportunity

Lead how money moves through Flexport’s Asia-Pacific (APAC) business. Based in Hong Kong, you’ll own regional accounts receivable (AR), accounts payable (AP), and freight audit, with responsibility for cash collection, payment accuracy, and the teams delivering those results.

You’ll shape how these functions operate as Flexport grows across the region. That means redesigning workflows around AI and agents, developing your team’s capabilities, and turning improvements into measurable business results. You’ll work with global finance leadership and regional partners to set priorities, resolve complex issues, and build processes that work across countries, currencies, and entities.

We’re looking for a finance leader who combines operational depth with curiosity and the ability to build. You’re comfortable challenging an established process, testing a better approach yourself, and leading a team through the change.

You Will

• Own APAC performance across AR, AP, and freight audit. Set priorities and targets, review results with global finance leadership, and take action on collection risk, payment issues, and operational backlogs.
• Improve cash collection and reduce overdue receivables. Lead collections strategy, cash application, and dispute resolution; partner with Credit, Billing, Sales, and Operations to address credit blocks and fix recurring causes of delayed payment.
• Lead accurate, timely supplier and carrier payments. Oversee invoice validation, freight charge reviews, reconciliations, and payment exceptions, resolving discrepancies with vendors and operational teams before they become recurring problems.
• Build, test, and deploy AI agents and automated workflows with Finance Systems and technical partners. Focus on practical uses such as prioritizing collections, coordinating follow-ups, reviewing invoices, matching payments, and identifying exceptions.
• Own improvements from problem definition through adoption. Set a baseline, prioritize the highest-value opportunities, test workflows against real cases, and measure their effect on accuracy, processing time, and cash performance.
• Lead and develop regional teams. Set clear expectations, coach performance, build future leaders, and help people use AI effectively while applying judgment to complex customer and vendor situations.
• Maintain strong financial controls as workflows change. Define approval and exception handling, verify automated outputs, and protect data integrity. Partner with Accounting and Tax to meet local invoicing, tax, and statutory requirements.
• Standardize processes across APAC while accounting for local requirements. Lead system testing and adoption, document operating practices, and give senior stakeholders clear recommendations on risks and investment priorities.

Success in Your First Year

• Collections improve against agreed targets, with lower overdue balances and days sales outstanding (DSO), faster dispute resolution, and fewer unresolved cash application issues.
• Supplier and carrier payments become more reliable, with better invoice accuracy, shorter processing times, and fewer aged exceptions.
• Teams use AI agents and automation in daily operations, with measured reductions in manual work and controls that remain effective.
• Regional teams have clear ownership, stronger capabilities, and consistent performance reporting that helps leadership act early.

You Should Have

• 8+ years of experience in financial operations, accounts receivable, accounts payable, or a related finance function, including 3+ years leading and developing teams in a complex or global organization.
• Deep expertise in AR or AP, with practical working knowledge across collections, payments, reconciliations, and financial controls. You can demonstrate measurable improvements in cash collection, payment performance, or operational accuracy.
• Experience managing high-volume operations across multiple entities and currencies, including APAC markets. You understand how regional payment practices, invoicing rules, and tax requirements affect day-to-day execution.
• Hands-on experience using AI and automation to improve finance work. You can explain a workflow you built or improved, how you checked its results, and what changed for the business.
• Experience leading change across functions, from defining requirements and testing systems to training teams and sustaining adoption. You can influence senior stakeholders and handle difficult customer or vendor conversations.
• Strong analytical skills and experience with enterprise resource planning (ERP) systems, spreadsheets, and reporting tools. You can investigate underlying transactions, turn data into a clear recommendation, and defend the result.
• A sound grounding in accounting, internal controls, and compliance, supported by a degree in Accounting, Finance, or a related field, or an equivalent professional qualification.

Helpful, but Not Required

• Experience in logistics, freight, supply chain, or freight audit; familiarity with carrier billing and payment flows.
• A professional accounting designation, experience scaling shared services, or additional languages used across APAC.

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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