Financial Operations Analyst - GFX Trading
At a glance
Mid-level FP&A role at Euroclear. Malaysia.
Pay not stated FP&A salary
financeroles summary, based on the employer's posting.
What you'll do
- Place client orders before fund or cash deadlines, then track cleared orders and follow up when needed
- Monitor the GFX Trading inbox, answer messages and direct others to the right contact or folder
- Coordinate trade placement with external Transfer Agents and handle questions from clients, fund managers and colleagues
- Improve operational workflows, including automation, while assessing risks and controls for exceptions
- Track open requests and update clients and Client Service teams on progress
What you bring
- You have one to three years in financial services operations, with knowledge of investment operations and operational excellence
- Finance, accounting or audit qualifications can qualify fresh graduates for consideration
- You communicate strongly in English and can resolve daily operational problems independently
Who this fits
This mid-level operations role suits someone who is organized, accurate and comfortable handling complex day-to-day issues. The scheduled hours run from mid-afternoon to midnight or from late afternoon to one in the morning, Malaysia time.
From the employer
Your main responsibilities will Include:
Ensure all client orders are placed and executed before the relevant fund or cash cut-off times.
Monitor the GFX Trading mailbox, respond to incoming emails, or route them to the appropriate party or folder.
Continuously monitor cleared fund orders and take appropriate follow-up actions.
Liaise with external Transfer Agents (TAs) to place trades on behalf of clients.
Handle ad-hoc queries from Transfer Agents, Fund Managers, clients, and internal teams.
Identify and implement operational improvements, including automation opportunities, to support the onboarding of additional activities.
Identify and challenge non-standard or exception-based processes, ensuring thorough risk assessments and appropriate controls are in place prior to implementation.
Follow up on outstanding processes and queries, and provide regular updates to clients and Client Service teams.
Maintain effective communication with Client Service teams and Transfer Agents, ensuring internal and external queries are handled within a reasonable timeframe and to a high standard of service.
Collaborate with various teams, including Transfer Agent Network, Client Service, Data, and Reconciliation teams, to support business operations.
Perform other ad-hoc duties and assignments as required.
Requirements:
1 - 3 years of industry experience related to financial services operations with understanding of investment operations and operational excellence.
Fresh graduates with finance, accounting or audit qualifications are also welcome.
Proficient in English with outstanding written and verbal communication skills. Proficiency in additional languages is preferred.
Well-developed organizational and critical thinking skills to resolve complex day to day issues independently.
Good interpersonal skills and networking abilities with sub-custodians and both internal/external departments.
Detail oriented, excellent accuracy skills and good understanding in mutual fund and hedge fund are strongly recommended.
Working hours: 3.00pm – 12.00am / 4.00pm – 01.00am Malaysia time.