Accounts Receivable Analyst
Emcm Open · verified Oct 22, 2026 At a glance
Mid-level Accounting role at Emcm. Windsor · full-time · $63,100–$72,000 base.
financeroles summary, based on the employer's posting.
What you'll do
- Run collections for a customer portfolio, choosing approaches that support cash recovery, manage risk and improve customer experience
- Resolve difficult collection cases by negotiating with customers and internal partners, including escalation and service-release decisions
- Build working relationships with customer accounts-payable teams and finance leaders to clear order-to-cash obstacles
- Coordinate and coach offshore support staff on collection strategy and daily work
- Work with Sales, Client Launch and Billing colleagues to improve invoicing, collections and order-to-cash processes
What you bring
- An accredited bachelor’s degree, or a high school diploma or GED plus four years of relevant work experience
- At least two years of experience in reconciliation
Who this fits
This mid-level hybrid role in Windsor suits someone comfortable owning customer collections and coordinating offshore support. Oracle knowledge, B2B credit and collections experience, and business negotiation skills are preferred.
From the employer
WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
I. Job Summary
The Accounts Receivable Analyst will have end-to-end collection responsibility for a portfolio of customers, developing effective collection practices and providing training to their assigned offshore support personnel. The Accounts Receivable Analyst is expected to drive financial results and partner effectively with all Order to Cash (O2O) colleagues to deliver process improvement objectives that improve customer service levels, maximize revenue, improve cash flow, and minimize bad debt write-offs.
II. Essential Duties and Responsibilities
- Manage a portfolio of customers and develop efficient and effective collections strategies that ensure we achieve our financial objectives, mitigate risk, optimize cash flow, and contribute to improved customer experience.
- Maximize cash recovery; make pragmatic decisions on collection issues escalation, service release/suspension, adjustments/ write-offs, etc.
- Negotiate effectively with customers and internal stakeholders to deliver solutions in difficult situations.
- Develop effective relationships with our customer’s AP department and key senior finance leaders to mitigate roadblocks to the order-to-cash process.
- Actively partner with internal stakeholders (Sales, Client Launch, and Billing) on the order-to-cash process, which impacts our ability to collect cash and efficiently service customers’ invoicing needs.
- Coordinate work activities with an offshore team, which includes guiding, mentoring, and coordinating strategy to accomplish key goals and objectives.
- Leverage Agile methodologies to improve processes with immediately available tools and resources.
- Support an environment of constant innovation.
III. Qualifications
A. Required Qualifications
- Bachelor's Degree (accredited), or in lieu of degree
- High School Diploma or GED (accredited) and 4 years of relevant work experience.
- 2 years of experience in reconciliation.
B. Preferred Qualifications
- Oracle system knowledge & experience.
- B2B credit & collection experience.
- Ability and experience in business negotiation.
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
The expected base pay range for this hybrid position is $63,100-$72,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.
V. Benefits
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click Apply.