Accounts Receivable Representative
At a glance
Mid-level Accounting role at Cintas. Knoxville · no salary stated · we estimate $75,981–$135,000 across the United States.
Cintas has not published a salary for this role. The figure below is our estimate, not theirs.
financeroles summary, based on the employer's posting.
What you'll do
- Track assigned accounts, flag overdue balances and choose how to pursue recovery
- Call debtors to discuss payment status, negotiate deadlines or plans, and resolve questions
- Investigate billing differences, update account records and keep customer relationships constructive
- Escalate customers who cannot or will not pay, following required steps when legal action is needed
What you bring
- A high school diploma or GED
- At least two years of collections work
- You can handle confidential information professionally while working toward collection goals
- You can use Microsoft Office, including Excel, Word and Outlook, along with intranet and internet tools
Who this fits
This full-time, first-shift role suits someone comfortable with frequent customer calls, payment discussions and detailed account follow-up. Accuracy and strong service to internal and external customers are useful; SAP and AS400 experience are preferred.
From the employer
Requisition Number: 236203
Job Description
Cintas is seeking an Accounts Receivable Representative. Responsibilities include all accounts receivable related functions, including keeping track of assigned accounts to identify outstanding debts; planning course of action to recover outstanding payments; heavy phone activity with customers; locating and contacting debtors regarding payment status; negotiating payoff deadlines or payment plans; handling questions or complaints; investigating and resolving discrepancies; establishing good relationships with customers; updating account status and database regularly; alerting supervisors of customers unwilling or unable to pay outstanding amounts; complying with requirements when legal action is unavoidable.
Skills/Qualifications
Required
- High School Diploma/GED
- 2+ years' collections experience
- Ability to use confidential information in a professional manner to achieve collections targets/goals
- Proficiency with Microsoft Office (Excel, Word, Outlook) and intranet/internet
Preferred
- Accuracy and attention to detail
- Excellent internal and external customer service skills
- Experience with SAP and AS400
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
Job Category: Office Administration
Organization: Operations
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift
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