Accounting Support Specialist (Remote)
At a glance
Mid-level Accounting role at cafairplan. Los Angeles · full-time · no salary stated · we estimate $99,000–$132,750.
cafairplan has not published a salary for this role. The figure below is our estimate, not theirs.
financeroles summary, based on the employer's posting.
What you'll do
- Answer customer calls and emails by investigating billing questions about policy status, payments, cancellations and reinstatements
- Research and process premium receipts that are unidentified, held in suspense or flagged as exceptions
- Review premium payouts and approve them promptly, then reconcile daily deposits against billing records and bank credits
- Record incoming premium payments and correct posting mistakes caused by data entry or bank errors
- Track unresolved payment items, maintain supporting records and handle OFAC checks and collections follow-up
What you bring
- A high school diploma is required, along with up to one year of accounting work experience
- You can type and use a ten-key keypad by touch
- You bring strong written and verbal communication, plus intermediate Excel and Word skills
Who this fits
This role suits someone early in their accounting career who is comfortable resolving billing questions and handling detailed payment records. The title says remote, but the listing does not specify the work arrangement.
From the employer
POSITION SUMMARY
The Accounting Support Specialist I investigates and provides answers on inquiries received related to billing, premium payments application or other related billing matters for internal and external customers. This person is responsible for timely and accurate premiums receipts processing.
PRINCIPAL DUTIES & RESPONSIBILITIES
• Investigate, resolve, and respond to internal and external customers calls and emails regarding inquiries for policy status, payment remittances, return premiums, cancellations, reinstatements, etc.
• Research, review and process unidentified/suspense/exception premium receipts.
• Review, analyze and authorize premium disbursements timely.
• Prepare daily bank deposit reconciliation to assure that all sources of premium postings to the billing system are accounted for and credited correctly to bank accounts.
• Responsible for sorting, prioritizing processing and recording premiums receipts received in house timely and accurately in billing system.
• Prepare correction entries for keying errors due to payment misapplication and bank errors.
• Assists in completing moderately complex calculations and billing account analysis.
• Create and track pending items (i.e. unidentified, suspense, exception items).
• Maintaining proper documentation and filing of supporting documents.
• Perform OFAC clearance and Premium Collections follow-up and resolution.
• Perform back up duties as required.
EDUCATION & EXPERIENCE
• High School Diploma required.
• Accounting course preferred.
• 0 to 1 year’s accounting work experience required (Accounting Support Specialist I).
• Duck Creek experience preferred.
• Exceptional typing and 10key by touch skills required.
• Excellent oral and written communication.
• Intermediate Excel and Word skills.
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