Customer Service Billing Associate I
At a glance
Junior Accounting role at Albany Med. DNU 1275 Broadway Albany · full-time · $46,215–$60,080 base.
financeroles summary, based on the employer's posting.
What you'll do
- Welcome patients and customers in a courteous, professional way
- Take incoming calls and direct them to the appropriate destination
- Scan documents and keep paperwork organized in files
- Handle multiple office tasks while supporting the department’s day-to-day operations
What you bring
- You can manage several tasks while following strict confidentiality rules
- You understand that access to sensitive information must be limited to what your duties require
Who this fits
This is a junior, full-time billing service position with a day shift in Albany. The work centers on office support and customer contact, with careful handling of sensitive patient information.
From the employer
Department/Unit:
Patient Billing ServiceWork Shift:
Day (United States of America)Salary Range:
$46,215.00 - $60,080.00Customer Service Billing Associate I role applies specialized knowledge to provide administrative support for effective operation of office functions within a designated department.• Greets customers/patients in a friendly and professional manner
• Answers and routes incoming calls as appropriate
• Scans and files paperwork
• Requires multi-tasking capabilities
• Requires adherence to strict confidentiality guidelines
Thank you for your interest in Albany Med Health System!
Albany Med Health System is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.