Customer Services Controller
At a glance
Mid-level Accounting role at Ag. Herndon Area · full-time · $155,455 base.
financeroles summary, based on the employer's posting.
What you'll do
- Organize financial records for the Americas services operation and compare results with its annual plan
- Set up quarterly and rolling forecasts to track financial outlook and results against plan goals
- Check that spending supports the annual plan and the business priorities it funds
- Prepare monthly and quarterly reviews with variance explanations, root-cause findings and a clear account for managers
- Support end-to-end financial planning, including the annual plan, and turn analysis into decision guidance
What you bring
- A business, finance or commerce degree, or a related field, plus three years in work involving cross-team stakeholders
- Experience with international and cross-functional work, including complex aviation organizations operating globally
- Use of project and portfolio methods, plus work on improvement, cost analysis, performance measures and KPI reporting
- Project management experience that produces structured solutions for business needs
Who this fits
This role suits someone who can turn financial findings into guidance for business decisions and explain performance to middle management. It requires up to thirty percent domestic and international travel for meetings and conferences. Applicants need current U.S. work authorization; visa sponsorship is available only when specified.
From the employer
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com
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Job Description:
TITLE: Customer Services Controller
EMPLOYER: Airbus Americas, Inc.
LOCATION: Herndon, VA
DUTIES: Organize the financial data for the Airbus services business in the Americas region. Establish a robust mechanism for quarterly and rolling forecasting of financial analysis and performance against AOP targets. Ensure all expenditures are aligned with the AOP that support strategic business goals. Provide financial analysis for the Services business in the North America region. Support the Quarterly and Monthly Business Reviews (QBRs/MBRs), deliver insightful variance analysis, root-cause investigations of performance, and a coherent business narrative to middle management. Supporting the full-cycle Financial Planning & Analysis (FP&A) function, including the development of a robust Annual Operating Plan (AOP). Translating complex financial analysis into actionable guidance for business decisions.
REQUIREMENTS: Bachelor’s degree in Business Administration, Finance, Commerce, or related field and 3 years in any job title involving experience with cross-functional stakeholder management. Prior experience must also include: Experience with cross-functional stakeholder management; Working experience with international interfaces, multi-functional interfaces, or division operational management; Experience in an international setting and in complex, large and global organization in the aviation industry; Applying Project, Program, and Portfolio Management principles; Experience in continuous improvement initiatives, cost analysis, and performance management, including KPI development and reporting; and Experience in managing projects to generate structured, business-oriented solutions. Up to 30% domestic and international travel required for business meetings and conferences.
SALARY: $155,455 per year
TO APPLY: Submit application by selecting “Apply” on this page and following prompts to attach resume and submit.
JOB CODE: AA318
#P3M
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Airbus Americas, Inc.Employment Type:
US - Direct HireExperience Level:
ProfessionalRemote Type:
FlexibleJob Family:
Controlling <JF-FI-FO>------
Job Posting End Date: 12.21.2026------
Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.